Terms of service

Terms of Service

Last Updated: August 18, 2026

Welcome to ARMY MOOD.

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, content, features, and services (collectively, the “Services”).

Throughout these Terms, “ARMY MOOD,” “we,” “us,” and “our” refer to the operator of this store.

Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By visiting our website, purchasing a product, or otherwise using our Services, you agree to be bound by these Terms, as well as our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies referenced on our website.

If you do not agree to these Terms, you should not use the Services.

1. Eligibility and Use of Our Services

By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have obtained any consent required under applicable law.

You may not use our products or Services for unlawful, fraudulent, abusive, or unauthorized purposes.

You may not use the Services in a manner that violates applicable laws or regulations or infringes the rights of ARMY MOOD or any third party.

2. Products and Product Information

We make reasonable efforts to display our products, descriptions, images, features, specifications, and other information as accurately as possible.

However, colors and appearance may vary depending on your device, screen settings, lighting, and other factors.

We may modify product descriptions, specifications, availability, packaging, accessories, or other product information when reasonably necessary.

We reserve the right to discontinue products or limit quantities at any time, subject to applicable law and existing confirmed orders.

3. Digital Display Badge and Custom Content

Our digital display badge is designed to support compatible digital content, including certain photos, GIFs, and designs.

Compatibility and performance may depend on factors including:

  • File size
  • Image dimensions
  • Number of animation frames
  • Animation length
  • File optimization
  • File format
  • Device or application compatibility

Not every customer-created or third-party GIF or digital file is guaranteed to upload or display properly.

Files that are too large, contain excessive animation frames, are improperly formatted, or are otherwise incompatible may need to be optimized before they can be used.

Difficulty uploading an unsupported or improperly optimized third-party file does not, by itself, establish that the physical product is defective.

Where provided, ARMY MOOD digital packs are prepared and optimized to improve compatibility with the badge based on our testing.

4. Customer-Uploaded Content

You are responsible for any photos, GIFs, images, designs, or other content you choose to upload to or display using the product.

You represent that you have the necessary rights or permissions to use any content you upload.

ARMY MOOD does not grant you rights to third-party intellectual property merely because the product is capable of displaying user-selected content.

You agree not to use our Services to create, upload, distribute, or otherwise use content in violation of applicable law or third-party rights.

5. Intellectual Property

Unless otherwise indicated, the ARMY MOOD website and its original content, including our website design, original graphics, text, product photography, digital packs, branding elements, and other original materials, are owned by or licensed to ARMY MOOD and are protected by applicable intellectual property laws.

You may use our website and materials only for personal, non-commercial purposes unless we provide written permission otherwise.

You may not reproduce, distribute, sell, modify, publish, commercially exploit, or create derivative works from ARMY MOOD-owned materials except as permitted by law or with our prior authorization.

6. Third-Party Intellectual Property

Third-party names, trademarks, logos, characters, photographs, artwork, music, or other intellectual property belong to their respective owners.

Unless expressly stated otherwise, the availability of a customizable product does not imply sponsorship, endorsement, authorization, or affiliation with any third-party artist, entertainment company, brand, franchise, celebrity, or intellectual property owner.

Customers are responsible for ensuring that content they independently choose to upload or display is used lawfully.

Esta sección es particularmente importante para tu producto: deja claro que el cliente puede personalizar el hardware, pero que vender el dispositivo no significa que tú estés otorgando derechos sobre imágenes o marcas de terceros.

7. Digital Packs and Bonus Content

Certain purchases may include complimentary or promotional digital content, such as Mood Packs, GIF Packs, designs, guides, or other digital materials.

Availability and contents of promotional bonuses may vary depending on the offer displayed at the time of purchase.

Unless otherwise stated, digital bonuses:

  • Have no cash value.
  • Cannot be exchanged for cash.
  • Cannot be independently returned after delivery or access.
  • Are intended for personal use only.
  • May not be resold, redistributed, republished, or commercially exploited.

Accessing a complimentary digital bonus does not, by itself, remove any otherwise applicable return rights concerning an eligible physical product.

8. Prices and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices, promotions, discounts, and offers may change from time to time.

The price applicable to your purchase is the price presented when your order is submitted, subject to correction of genuine pricing or technical errors as permitted by applicable law.

Applicable taxes, shipping charges, and other charges, where applicable, will be disclosed during checkout before payment is completed.

You agree to provide current, complete, and accurate billing and payment information.

We reserve the right to correct pricing or product information errors and, where appropriate, cancel or refund affected orders.

The FTC emphasizes that material charges and the final amount of payment must be disclosed clearly before payment.

9. Promotions and Special Offers

From time to time, ARMY MOOD may offer:

  • Launch promotions
  • Free digital packs
  • Bundle offers
  • Discount codes
  • Limited-time promotions
  • Gifts with purchase
  • Other promotional incentives

Promotional offers may be subject to specific eligibility requirements, expiration dates, quantity limitations, or other conditions disclosed with the offer.

Unless otherwise stated, promotions cannot be combined.

We reserve the right to modify or discontinue promotions prospectively, subject to honoring qualifying orders already completed under the applicable promotion and applicable law.

10. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right, where permitted by law, to refuse, limit, or cancel orders for legitimate reasons, including:

  • Suspected fraud
  • Payment authorization problems
  • Incorrect pricing or product information
  • Product unavailability
  • Orders placed for unauthorized resale
  • Technical or system errors

If we cancel an order after payment has been collected, we will issue an appropriate refund.

11. Shipping and Delivery

Orders are generally prepared for shipment within 1–3 business days.

Our currently advertised estimated U.S. delivery period is generally 4–8 business days after processing, unless otherwise stated for a particular product, destination, or order.

Delivery estimates are estimates and may be affected by carriers, weather, holidays, address issues, customs, or other circumstances.

If we are unable to ship an order within the time promised, we will handle the delay and any applicable cancellation/refund rights in accordance with applicable law.

The FTC requires online sellers to ship within the time they promise; when a shipment cannot be made within the promised time, applicable rules can require notification and an opportunity to agree to the delay or cancel for a refund.

Please review our Shipping Policy for additional information.

12. Returns and Refunds

Eligible physical products may be returned within 90 days of delivery, subject to our Refund & Return Policy.

For a standard return, the product must generally be:

  • Unused
  • Undamaged
  • In its original condition
  • In its original packaging
  • Returned with all original accessories and components

Customers are responsible for return shipping costs for standard eligible returns unless otherwise required by applicable law or the return results from our error.

Different procedures may apply to products that arrive damaged, defective, or incorrect.

Please review our Refund & Return Policy before purchasing for the complete eligibility requirements, exclusions, procedures, and refund conditions.

13. 90-Day Return Guarantee

Our 90-Day Return Guarantee is subject to the eligibility requirements and limitations described in our Refund & Return Policy.

The guarantee should not be interpreted as permission to use a product for 90 days and return it regardless of condition.

Standard returns must satisfy the return conditions described in our Refund & Return Policy.

Nothing in these Terms limits rights that cannot legally be excluded or restricted.

14. Order Cancellations and Changes

We begin processing orders shortly after they are placed.

If you need to cancel an order or change shipping information, contact us as soon as possible at:

infoarmymood@gmail.com

We will make reasonable efforts to accommodate your request but cannot guarantee cancellation or modification after processing or fulfillment has begun.

15. Reviews, Feedback and User Submissions

If you voluntarily submit a product review, testimonial, feedback, photograph, video, comment, or other material to ARMY MOOD, you represent that your submission reflects your genuine experience and does not violate third-party rights.

You may not knowingly submit fraudulent, deceptive, unlawful, defamatory, or infringing content.

We may moderate or remove content where reasonably necessary to comply with law, protect users, or enforce these Terms.

We will not knowingly condition publication of reviews on whether the review is positive or negative.

16. Third-Party Tools, Apps and Links

Our Services may contain or use tools, applications, payment services, social media integrations, links, or functionality provided by third parties.

These third-party services may be governed by separate terms and privacy policies.

ARMY MOOD is not responsible for third-party websites or services that we do not control, except to the extent required by applicable law.

17. Prohibited Uses

You may not use the website or Services to:

  • Violate applicable law.
  • Infringe intellectual property rights.
  • Submit false or misleading information.
  • Transmit malware or malicious code.
  • Attempt unauthorized access to our systems.
  • Scrape or collect personal information unlawfully.
  • Interfere with the security or operation of the Services.
  • Commit fraud or impersonate another person.
  • Use our original digital content for unauthorized resale or commercial distribution.

We reserve the right to restrict or terminate access to the Services where reasonably necessary to address prohibited conduct.

18. Disclaimer of Warranties

Except for any express guarantee or warranty specifically provided by ARMY MOOD and except where prohibited by law, the Services and website are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Product rights and remedies provided by applicable consumer law are not excluded by these Terms.

19. Limitation of Liability

To the maximum extent permitted by applicable law, ARMY MOOD will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or Services.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold ARMY MOOD harmless from claims, losses, liabilities, or reasonable expenses resulting from your unlawful use of the Services, your violation of these Terms, or your infringement of third-party rights.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

22. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

23. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the agreement governing your use of the Services.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, products, policies, business practices, or applicable requirements.

Changes will be posted on this page with an updated “Last Updated” date.

Changes will apply prospectively as required by applicable law.

25. Governing Law

These Terms will be governed by applicable law.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under applicable consumer protection law.

26. Contact Information

Questions about these Terms of Service may be sent to:

ARMY MOOD
Email: infoarmymood@gmail.com
Phone: +1 713-863-6427
Address: 14402 Pavilion Pt, 1177, Houston, TX 77083, United States